Please click on the teal 'contact us online' banner below to sumbit your Medical and Admin request, or click here.
IF YOUR CONCERN COULD BE LIFE THREATENING, PLEASE CALL 999.
If your request is URGENT and you feel it needs to be dealt with on the same day, please call the surgery on 01438 311130 and speak with a Receptionist. Depending on the request you will either be booked a face to face appointment or added to the Duty Doctor's list. The Duty Doctor may call you or may request that you complete an online form. The Duty Doctor will only make one attempt to call you so please ensure you have your phone with you. If your request is deemed urgent by the duty doctor, you may be asked to attend the surgery in person at short notice. If you cannot make this appointment you will need to call back/submit another form another day.
ALL ROUTINE/NON-URGENT REQUESTS MUST BE SUBMITTED ONLINE USING OUR ONLINE FORM.
Please only submit one problem per form. If you submit more than one problem per form or not enough information on the form, our admin team will respond to say the form has been rejected.
Please use this service responsibly. Sending multiple requests for minor issues can overwhelm the system and slow down care for others.
You will receive a response to your request within 2 working days.
A GP might not be the best clinician to deal with your problem. We have a highly trained team of clinical staff who are experts in their fields such as Clinical Pharmacists, Nurses and Musculoskeletal Practitioners. Your request will be directed to the most appropriate clinician.
