Noticeboard

JUNIOR DOCTOR STRIKES: 3rd January 2024 - 9th January 2024

Local health services

If you need help from your GP or another member of the practice team over the above period, we are open every weekday from 8am until 6.30pm, except for bank holidays when we are closed. Please contact us if you have a health condition that needs checking or an illness that won't go away.

Junior doctors will be on strike from 7am on Wednesday 3 January to 7am on Tuesday 9 January. This means that all NHS services, particularly hospitals, will be under severe strain. But please don’t put off seeking medical help if you need it. Here is a reminder of what local services are available:

  • The NHS website – nhs.uk has lots of advice to help you to look after yourself when you have minor symptoms. There is also information about what is a serious medical emergency.

  • If your child is feeling unwell, the Healthier Together website has advice about some common symptoms, how to look after your child at home and when to get further help.

  • Drop in to a pharmacy for health advice or information about your medicines. A pharmacist can help you to deal with a cough, cold and lots of other winter illnesses.
  • If you need help urgently, use NHS 111 online (www.111.nhs.uk) or call 111. Your symptoms will be assessed, and you will be given advice or an appointment to see a doctor or nurse if this is needed. NHS 111 can also send an ambulance and can book an appointment for you in some services like urgent treatment centres. Using 111 online means you won’t have to wait on the phone.  

  • If you are in a mental health crisis, call NHS 111 and get straight through to mental health help by selecting option 2.

  • You should call 999 in a life-threatening emergency. Life-threatening emergencies are different for adults and children.

  • Do not visit anyone in a hospital or care home if you have recently had diarrhoea or vomiting. Stomach bugs are easily spread, make already ill people very seriously unwell, and can lead to whole hospital wards being closed. Please wait 48 hours after your last bout of sickness or diarrhoea before visiting anyone who is vulnerable.  

More information on these services and self-help advice can be found at: https://hertsandwestessexics.org.uk/help-us-help 

Practice Policies

PRACTICE PRIVACY NOTICE

We, at the Bedwell Medical Centre and Roebuck Surgery, are a Data Controller of your information.  This means we are responsible for collecting, storing and handling your personal and healthcare information when you register with us as a patient. 

We understand how important it is to keep your personal information safe and secure and we take this very seriously.  We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly.

We are required by Law, in compliance with the General Data Protection Regulations (GDPR), which come into effect from 25th May 2018, to provide you with a Practice Privacy Notice.

Please click on the link below to read our Privacy Notice which contains important information about how we use the personal and healthcare information we collect on on your behalf:- 

Practice Privacy Notice

Due to the COVID-19 pandemic, there have been some national changes to the national Summary Care Record data sharing tool - for details of these changes please visit the below link:

https://digital.nhs.uk/services/summary-care-records-scr/scr-coronavirus-covid-19-supplementary-privacy-notice

COMPLAINTS

To pursue a complaint please firstly contact the practice manager/PA who will listen to your concerns and will endeavour to assist you wherever possible. Further written information is available regarding our complaints procedure from reception.  Please either call into the surgery to obtain a leaflet or alternatively we can email this to you upon request.    

You also have the option to provide patient feedback relating to primary care services by contacting our local Integrated Care Board by emailing the Patient Experience Team hweicbwe.patientfeedback@nhs.net or calling them on 01992 566122.

GP EARNINGS

All GP practices are require to declare the mean earnings (eg average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Bedwell Medical Centre in the last financial year was £74,867 before tax and national insurance. This is for 7 part time GPs, and 2 locum GPs who worked in the practice for more than six months.

Firearms Licensing

The doctors at our surgery have made a unanimous decision to not participate in this type of work as they feel it seeks an opinion falling outside of their medical expertise; namely assessment of behavioural and personality disorders.

 



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website